Everything Spaniel will replace any product that is broken or defective within the first 10 days of receiving it. We require a picture for proof. If the product gets chewed on or if the product is broken in your care we will not offer a replacement.
Everything Spaniel will offer a refund for a product or order before it is shipped. If you are not satisfied with a product that you received, you may send the product back with tags and in perfect condition. We will issue you a refund once we have received the returned product.